Frequently Asked Questions

Will I activate the airbag accidentally?

A tensile force of about 66 pounds or 30 kg is needed to release the key ball to activate the airbag. Is very unlikely to deploy the airbag while attempting to dismount the motorcycle if you forgot to disconnect. Normally you will feel a strong tug from the wire to remind you. In fact, a small motorcycle or a scooter may topple over if the rider forgets to disconnect the coiled wire before dismounting.

Once an airbag product is activated and inflates. Can it be reused?

Yes! It can be reused if has not been damaged. Replace the gas cartridge using the setting bolt and the hexagon wrench supplied with the Hit-Air. If there is any damage to the airbag. Ask an authorized dealer for a maintenance check. Gas cartridges and tools are available for sale on “Accessories” sections.

How long till my item arrives?

Usually ships out next business day. Items are shipped by FedEx Ground Home Delivery and can take from 2 to 5 days. Products can only be shipped by ground due to the CO2 cartridge. Check out your email for the tracking code as soon as one is available.

CO2 Gas Cartridge?

The size (capacity) of the cartridge varies from model to model. Make sure that the size in “CC”s shown on the seal attached to the CO2 cartridge and that shown at the back of the box cover are the same. If you have any questions or are unsure don’t hesitate to contact us for assistance.

Can I wear a light backback or something similar over a Hit-Air product?

Yes, but be careful of its strap not to obstruct the free inflation of the airbag. If possible refrain from wearing them to avoid possible interference with the flow of CO2 to inflate the airbag in the event of an emergency. Most definitely avoid heavy backpacks.

If an inflated airbag is damaged by friction with the road surface in an accident, will it still be effective?

The airbag inflates in full in 0.25 seconds to do its job. Well before it is torn or damaged. Even before the airbag inflates in full. It is quite effective for shock buffering. After the airbag inflates, it leaks the gas slowly.

What's the difference between a hit-air vest for motorcycle and for equestrian sport?

The airbag vest is the same, the coiled wire is what it’s different. The equestrian is shorter and the motorcycle one is longer. If you practice both sports you should get an extra coiled wire.

What's your return policy?

We accept returns within 15 days of delivery. We require that the product is returned in the original packaging. Both the product and the packaging must be in a new and unused condition. Please do not remove tags from apparel until you are sure to keep the item. If your order qualified for free shipping, the cost of the shipping will also be deducted if you request a refund for a returned item. If the error is ours we will refund the full price, plus the shipping costs. Non-defective opened products will not be considered for return. If we cannot resell the products as new and unused, then we cannot accept it for return.

What's the hit-air manufacturer warranty?

With the Hit-Air warranty, the manufacturer will repair or replace vests or jackets for defects and workmanship that are not as a result of an accident for the first year.

What is the history of hit-air development?

1995 Began research and development work of an airbag system for motorcyclists.
1998 After a process of trial and error, completed and announce the world’s first airbag jacket for motorcyclists.
1999 Launched our airbag jacket in Europe where the safety standard is quite high. Supplied world famous SPIDI of Italy, IXS of Switzerland and LOUIS of Germany with our airbag system and gained a reputation of high reliability. Awarded Gold and Silver Medals at the World Exhibition of Inventions in Belgium. A Gold Medal in the Safety Protection Life Saving Division and a Silver Medal overall.
2000 Awarded Gold Trophy at the “Salon du Cheval” in Paris.
2001 Launched the Hit-air jacket.
2003 Supplied the Police Headquarters in Japan with the airbag vests for the motorcycle police. Obtained the CE Marking approval by the EU for our airbag vest of MC Model. Launched the airbag vest for horse riding.
2004 Supplied the Spanish Police with the airbag vests.
2005 Awarded the highest prize at the JPMS Motorcycle Show in France. Launched the buckle type one-touch connector of increased strength and reliability, jointly developed by YKK and Mugen Denko.
2006 Signed OEM deals with top-brand apparel manufacturers for the supply of airbag jackets and vests. Supplied the Imperial Guard Headquarters with airbag vests for horse riding. Launched smaller and lighter key box (Y-type), jointly developed by YKK and Mugen Denko.
2007 Authorized by the Ministry of Economy, Trade and Industry to make a plan to develop the new business field on the basis of multisectoral collaboration.
Police in Japan, Spain, China, Turkey, France and many other countries and districts are big users of Hit-air Airbag System for its safety and reliability.
Because of increasing world-wide safety awareness, Hit-air Airbag System is now sold in more than 25 countries